Welcome to the Alma Medical Centre
The doctors and staff at the Alma Partnership surgery in Bournemouth are proud to offer the highest standard of patient-centred healthcare. We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery and childhood vaccinations.
In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like. ***New Patients*** - to register with the Alma Medical Centre, please click HERE
Our reception desk allows wheelchair-using patients to communicate directly with reception staff and our large car park area has disabled parking spaces and easy flat access into the building. There are also disabled toilet facilities.
All patients are allocated a named GP who is responsible for their overall care. Should you wish to to know who your named GP is, please ask the receptionist. If you have a preference for a particular GP we will make reasonable efforts to accommodate your request.
PLEASE NOTE THE SURGERY WILL BE CLOSED TODAY (19/06/18) FROM 15:30 TILL 18:30, THE SURGERY WILL REOPEN ON WEDNESDAY MORNING AT 08:00. IF YOU REQUIRE URGENT MEDICAL ADVICE DURING THIS TIME PLEASE CALL NHS 111, IN A MEDICAL EMERGENCY PLEASE CALL 999. CALLS TO BOTH NUMBERS ARE FREE OF CHARGE.
EXCITING THINGS ARE HAPPENING AT THE ALMA PARTNERSHIP
A new telephone system is being installed on 18th May 2018 at The Alma Partnership. We can finally say goodbye to the old system which has served its purpose over the past 20 years but has gradually been failing! We have been listening to our patients a new appointment system and walk in system will be introduced middle of of June with some new Clinical Team Members, who we are happy to welcome in to the Alma Family. Unfortunately some of our current Clinical Team have decided to move on to pastures new, we wish them well and thank them for their hard work and support over the past few years. Watch out for more information in the coming weeks in the surgery, on our website and leaflets on the Front Reception Desk. Thank you for your patience and recent suggestions on how the service.
Improved Access for patients
We are working towards improving access to appointments for our patients, in particular at evenings and weekends. If you would like to be offered one of these appointments, please speak to a member of the team. These appointments may be at a different site e.g. the Urgent Treatment Centre at Bournemouth Hospital.
IMPORTANT PATIENT NOTICE REGARDING SPECIMENS:
ALL SAMPLES MUST BE IN THE CORRECT SPECIMEN POTS. THE SPECIMEN POTS MUST BE LABELLED WITH THE FOLLOWING INFORMATION:
FULL NAME, DATE OF BIRTH, DATE AND TIME THE SAMPLE WAS PRODUCED.
PLEASE ONLY BRING IN A SAMPLE IF IT HAS BEEN REQUESTED BY A DOCTOR OR NURSE, SPECIMENS MUST BE HANDED IN BY 11.30AM
From 1st February 2018 The Alma Partnership will not be offering ear syringing services. Please CLICK HERE to read the surgery leaflet on self-care Management of Impacted Ear Wax.
Our Mission statement and values
At The Alma Partnership we aim to be a centre of excellence offering top quality services that are readily accessible to all our patients provided by friendly, happy, well trained and supported staff.
FROM 1ST APRIL 2018 THE FOLLOWING MEDICATIONS/TREATMENTS WILL NOT BE AVAILABLE ON PRESCRIPTION FROM THE ALMA PARTNERSHIP. TREATMENTS ARE AVAILABLE FROM YOUR LOCAL PHARMACY AT A SMALL COST.
- MILD INDIGESTION REMEDIES
- MINOR PAIN CONDITIONS (SUCH AS HEADACHES AND BACKACHES)
- MOUTH ULCER GELS/ MOUTHWASH
- MILD TOOTHACHE PAIN RELIEF
- WARTS AND VERRUCA TREATMENT
Wessex Healthier Together
Improving the quality of care for Children and Young People in Wessex
- Are you expecting a baby?
- Are you a parent worried about your child?
- Are you a young person needing help and support?
If this applies to you, Wessex Healthier Together are there to help! Click HERE for more information, or visit www.what0-18.nhs.uk
Have you been referred to see a Specialist?
Click HERE for important patient guidance on what to expect when you are referred by your GP to see a Specialist (or therapist). Please read this information carefully - it may save you an unnecessary trip to the surgery by talking this process through with your specialist.
Possible Alternatives to Booking a GP Appointment:
Click HERE to view this leaflet
SELF-CARE Guidance for Patients
We have created a 'Self-Care' page for our patients and their carers which we have filled with various fact sheets and self help guidance leaflets for you to refer to, should you have any concerns.
Please click HERE to view this page - but don't forget...NHS 111 are there to help you day or night, 24/7.
How do you communicate?
Do you need information in a different format? Do you need communication support?
If so, please tell a member of the Practice staff. Telephone us on 01202 519311 or email firstname.lastname@example.org
Measles not only affects the young it can affect older people. If you suspect you may have measles, you have a rash with a fever, please TELEPHONE the surgery first before arriving at the Reception Desk. Where possible if you need to be seen we will arrange an appointment at the end of the surgery to minimise other patient contact and we may direct you to a side room. Please book in via the RECEPTION DESK so these arrangements can be adhered to.
PLEASE CONSIDER OTHER PATIENTS - PREGNANT PATIENTS - THE OLDER GENERATION AND OF COURSE THE YOUNG - THANK YOU
Patient Participation Group - Annual Report
Click here to access the 2014-2015 report.
WE NEED YOUR VIEWS! Please join our Patient Participation Group (PPG) - and HELP us to HELP you!
Contact reception at email@example.com
(Site updated 10/07/2018)